Sr Credit Analyst - CDN Dealer Services

GM Financial

Burnaby, British Columbia, Canada Remote Job

Nov 24


The Sr. Credit Analyst will be responsible for researching, analyzing credit risks, assessing credit history and approving or denying extension of credit to potential customers (Consumer & Commercial). The analyst will have daily contact with other departments within the corporation, as well as automotive dealers and other finance sources.


Job Duties

Underwriting – 30%

Analyze information received from credit applications and credit reporting agencies to make prudent credit decisions
Maintaining/exceeding established standards and targets while adhering to all credit policies, procedures and guidelines.
Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines
Assessing credit worthiness of prospective customers and approving / recommending credit terms and limits appropriate to the customer’s requirements on Consumer & Commercial accounts

Business Development – 25%

Establish dealer relationships by building rapport through telephone contact .
Ability to take initiative and work in a team environment to deliver excellent customer service in meeting turnaround times by processing requests
Flexible, reliable, conscientious and able to follow directions.
Perform due diligence in support of all credit applications

Negotiation – 25%

Negotiate terms and conditions of loan decisions with dealers within established approval/exception guidelines.
Excellent listening skills.
Sound knowledge of assessing and reviewing financial statements to ensure credit worthiness vs. acceptable level of risk by interpreting and applying the corporation’s credit and operational risk management strategies

Service – 20%

Promote and provide a high standard of service to dealers and other areas within the company/adhering to service standard guidelines.
Support both inbound and outbound calls with a focus on providing professional customer service related to consumer/commercial applications, programs, rates and vehicle residual values to maintain positive relationships
Maintain good channels of communication with all business units including interaction with senior leadership team.
Contribute to operational improvements to streamline procedures/processes and enhance service


Reports to: Credit Manager

Direct Reports: None



Minimum education of a College or University business diploma or equivalent experience.


Minimum 2 years of direct lending experience, automotive preferred


Knowledge of basic lending principles
Knowledge and understanding of basic credit bureau reports
Knowledge and understanding of detailed financial statement and ratio analysis
Knowledge of standard office software.
Automotive lending and/or leasing experience would be considered a definite asset
Excellent report writing and communication skills (written and verbal).
Excellent Communication and interpersonal skills.
Successful Candidate must be able to work in a fast paced, high pressure environment
The successful candidate must be detailed oriented, open to change, be able to work independently, be a team player, and organized.
Requires strong analytical and problem-solving skills with the ability to underwrite loans and mitigate risk.
Requires the ability to successfully negotiate business transactions with automotive dealers



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