MagicTouch Administrator


Calgary, Alberta, Canada Remote Job

Nov 18

Manpower is currently seeking a MagicTouch Administrator for a permanent position with a major client in Calgary, AB.

Location: Remote nationwide or Calgary, AB
Length of Assignment: Permanent contract
Schedule: Monday to Friday, 40 hours/week
Offers: Competitive salary, comprehensive company benefit plan, pension plan, training on the job

MagicTouch DLCPM Enterprise Application Administrator is primarily responsible for administrating and supporting the DLCPM suite of products through the company. You will be a subject matter expert working directly with multiple departments in the lab to ensure DLCPM is being used effectively to support business process.

Here's what you will do:
- Application administration tasks for existing DLCPM Enterprise suites Instances across multiple locations
- Provide first level support for DLCPM application issues, responding to tickets using support ticketing system, phone, email, IM chat requests in a timely manner
- Collaborate regularly with various departments and staff members translating business specifications and process into technical configurations in DLCPM
- Standardize technical configurations across all locations
- Work in conjunction with the IT departments to test, plan and complete software maintenance upgrades of DLCPM servers and clients
- Research, configure and deploy new processes and features in DLCPM

The ideal candidate will have:
- A high degree of analytical and logical problem solving ability
- 3 years of work experience in a relevant position
- Willingness to learn and grow with a strong worth ethic
- Demonstrated ability to communicate effectively both verbally and written
- Strong computer skills and knowledge of Microsoft Office
- Preferably knowledge of Microsoft SQL databases and Crystal reports
- Preferably knowledge of DLCPM Enterprise and Dental Lab processes

Please email your resume directly to or call 403-471-0340

Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.

To learn more about the changing world of work, please visit our website at, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB

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