Bilingual Client Care Representative - Remote

Manpower

Caracas, Capital, Venezuela Remote Job

Nov 18

Bilingual Client Service Representative - Remote

Are you a people person who enjoys helping others? Do you have experience in customer service, insurance or finance and are looking to take your career to the next step? Are you fluent in English and French? Manpower has an immediate opening for a Bilingual Client Service Representative for our client that is full-time and remote.

Hours: Full-time, Monday - Friday; rotating shift schedule between the hours of 8 AM to 8 PM EST.
Salary: $43,598/year + Benefits

What's in it for you?
- Be part of a great team and join a well-known company.
- Consistent work/life balance - Monday-to-Friday schedule with no late evenings, weekends, or stat holidays required.
- Remote work opportunity.
- Paid training programs with opportunity for advancement.
- Two paid Personal days, paid vacation, and a wellness account
- Excellent benefits
- Pension plan
- Bonus plan based on individual performance
- Education reimbursement program

What is the job?
- Responsible for providing prompt, courteous and professional service to policy holders, advisors, and administrative staff.
- Answering telephone inquiries from clients and providing accurate information regarding products and services offered through the company.
- Meeting established service targets and providing superior customer service
- Participating in detailed 4-6 week training to help you become the best Representative you can be
- Maintaining a positive and professional approach with all clients, service team, and fellow colleagues.
- Understanding and knowledge of all insurance, financial, and related products that the company offers
- Working remotely and being largely self-directed during your scheduled shift
- Using sound judgment, analytical abilities, and best practices to assist all customers

What you bring to the job?
- Previous experience in customer service experience is required.
- Prior insurance and finance experience is highly desired.
- A minimum of grade 12 education.
- Fluency in English and French languages (both written and verbal).
- Post-secondary education in business, finance, or a related field is an asset.
- Ability to work efficiently both independently and remotely.
- Enthusiasm to learn about investments and insurance, as well as other related products.
- Ability to multi-task with a great attention to detail and high level of accuracy.
- Excellent Microsoft Office skills and an ability to learn other software systems as required.

Apply today by hitting the apply now button

We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment.

We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

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