Qualitative Researcher, AI


New York, NY, USA Remote Job

Full time

Nov 12

About the job

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Our role is to deeply understand people and communities, and drive insights that can shape AI-based innovation. We aim to inspire design, engineering and research scientists to solve people problems where AI can make a significant difference and create futures where people and societies will thrive.The mission of AI Integrity is to build state-of-the-art AI solutions to keep people safe on the Facebook family of products. Our role is to facilitate a real-world understanding of the people impacted by AI Integrity’s work: those who will create content, view content, or be tasked with evaluating that content.


  • Orchestrate strategic visioning and analytical activity, moving between macro trends and micro trends and developing substantiated POV's for AI related topics
  • Partner with design, engineering and research peers to develop AI use cases that start with people's needs at the center and demonstrate Facebook AI technology
  • Identify opportunities to constantly improve the quality of thinking applied to AI insights
  • Does not need to do own advanced statistics, but must be able to talk articulately about past experience designing and executing online surveys and mixed methods studies

Minimum Qualification

  • BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, or economics
  • Experience designing & conducting international studies, both qualitative and quantitative, that include non-English speaking respondents
  • Experience moderating 1:1 interviews and has done at least 1 usability study
  • Experience with data and utilizing numbers to define and support hypotheses
  • Experience doing research for high tech companies, either as a research vendor or as an internal researcher

Preferred Qualification

  • Prefer 10+ years of research experience—this position requires someone who can effectively navigate difficult interactions with a wide range of senior stakeholders
  • Presented research findings to senior executives
  • Experience conducting research with both consumers and highly technical audiences (e.g., developers, IT specialists)
  • Experience with ethnography and/or diary studies
  • Demonstrated experience running brainstorming or activation workshops is preferred
  • Communicate in multiple languages
  • Educational background in psychology and/or consumer behavior and/or behavioral economics

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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