Research Advisor

FedEx Services

Pittsburgh, PA

Full time

Nov 10

About the job

Company: FedEx Services

Job Title: Research Advisor

Job Requisition Number: RC419940

Category: Marketing

Pay Type: Exempt


Collierville, Tennessee 38017

United States

Plano, Texas 75024

United States

Pittsburgh, Pennsylvania 15205

United States

Under minimal supervision, this position plans and implements research, including; usability studies, ethnographic field studies, eye tracking studies, competitive evaluations, participatory design sessions, focus groups, surveys, in-depth interviews, card sorting, gorilla usability tactics and/or similar approaches. Communicates data driven insights and recommendations in a persuasive manner to influence/drive decision-making and problem solving processes. Supports creative collaboration and business decision making internally, working with key stakeholders including design, IT, marketing, product development, and operations.

Minimum Qualifications

Bachelor's degree/equivalent in Marketing Research, Design Research, User Research, or related business discipline. Five (5) years’ experience in research, research techniques, creating and running various research methods, interpreting results and developing data-driven recommendations. Strong collaboration, communications and analytical skills. A directly related Master’s Degree is equivalent to two (2) years experience. More advanced degrees may offset experience requirements.

Domicile / Relocation Information:

The domicile location is Collierville, TN, Plano, TX, Pittsburgh, PA.

Relocation assistance may be available based on business need.

Application Criteria / Deadline

Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

  • Fortune "World’s Most Admired Companies" – 2021
  • Forbes "Best Employers for Diversity" - 2021
  • LinkedIn "Top 100 Companies" - 2021
  • TIME "100 Most Influential Companies" - 2021
  • World HRD Congress "Best Gender Equality Workplace" – 2021
  • InsiderPro ComputerWorld "Best Places to Work for IT" – 2021

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact

Apply for this position Back to job

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume


FedEx Services

Where now meets next.